Refund Policy - Marvin's Daily Mail
Subscription Refunds
Due to the nature of our subscription-based services, Marvin's Daily Mail generally does not offer refunds for subscription fees. Once a subscription period has begun, it is considered non-refundable.
This policy is in place because our services provide immediate access to our horse racing selections. By subscribing, you are gaining instant access to valuable information.
Cancellation
You may cancel your subscription at any time. Cancellation will prevent future charges but will not result in a refund for the current subscription period. Your access to our services will continue until the end of the current billing cycle.
To cancel your subscription, please follow the instructions provided in your account settings or contact our customer support team.
Exceptional Circumstances
In rare and exceptional circumstances, Marvin's Daily Mail may, at its sole discretion, consider a refund or issue a credit. These circumstances include, but are not limited to:
- Service-Wide Technical Issues: Prolonged technical issues originating from our servers or infrastructure that prevent a significant number of users from accessing our services. This excludes issues arising from the user's internet connection, device, or browser.
- Billing Errors: Errors in billing that are directly attributable to our system.
- Other Extraordinary Situations: Unique and unforeseen situations that significantly impact the user's ability to use our services and are directly related to our service provision.
If you believe you have a valid reason for a refund under these exceptional circumstances, please contact our customer support team with detailed information. We will investigate the issue and make a decision on a case-by-case basis.
Contact Information
If you have any questions or concerns about our refund policy, please contact us at:
Marvin's Daily Mail
Support Email
Changes to This Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of our services after such changes constitutes your acceptance of the new policy.